Privacy Policy

1. Introduction

Welcome to ZIMI MARKET. We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and share information about you when you use our mobile application and related services.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information — name, email address, phone number, and password when you register.
• Profile information — delivery addresses and preferences you add to your account.
• Order information — details of orders you place, including items, quantities, and payment method.
• Location data — approximate or precise location when you use the app to find nearby stores or track deliveries (only with your permission).
• Device information — device type, operating system, and push notification token used to send you order updates.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account.
• Process and deliver your orders.
• Send you order confirmations, updates, and support messages.
• Improve and personalise the app experience.
• Comply with legal obligations.

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Stores and drivers — only the information needed to fulfil your order (name, address, phone number).
• Service providers — payment processors and cloud hosting providers who assist in operating the platform, bound by confidentiality agreements.
• Legal authorities — when required by law or to protect the rights and safety of our users.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time using the form below.

6. Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

productdelivery@smartersvision.com